Organizational temperature is a term used to describe the overall feeling or culture within a company. It refers to the collective mood of employees, the level of morale and the general atmosphere. As one of the most famous heads of human resources ever, Laszlo Bock, puts it, "Organizational temperature is the collective mood of the company, and it has a major impact on employee engagement and productivity. A positive temperature fosters creativity, collaboration, and commitment, while a negative temperature stifles innovation, drives employees away, and makes it hard to attract new talent."
Organizational temperature can be a powerful tool for companies to assess how employees are feeling, what they need and what they care about. By monitoring the temperature, a company can take steps to improve employee engagement and satisfaction, ultimately leading to better business outcomes.
So, how can a company measure organizational temperature? The answer is not straightforward. There is no single metric or tool that can accurately capture the temperature of an organization. Instead, companies must rely on a combination of measures and indicators, including employee engagement surveys, exit interviews, and feedback mechanisms.
Employee engagement surveys are a common tool for measuring organizational temperature. These surveys ask employees about their level of satisfaction with various aspects of their work, including their job responsibilities, their colleagues, and the company culture. By collecting and analyzing data from these surveys, companies can gain valuable insights into what employees care about, what they need, and how they feel about their work.
Exit interviews are another way to measure organizational temperature. When an employee leaves a company, they are often asked to participate in an exit interview. This interview is an opportunity for the employee to provide feedback on their experience working at the company. Exit interviews can be a valuable source of information for companies, as they allow employees to speak candidly about what they liked and didn’t like about their time at the company.
Finally, companies can also measure organizational temperature through feedback mechanisms such as pulse surveys, town hall meetings, and open-door policies. Pulse surveys are brief, regular surveys that ask employees a few simple questions about their work experience. Town hall meetings are opportunities for employees to hear from company leaders and ask questions in a public forum. Open-door policies encourage employees to speak with their managers and other leaders about their experiences and concerns.
Organisational Temperature
Going beyond culture and sensing the vibes
Once a company has a sense of its organizational temperature, it can take steps to improve it. Here are a few ways companies can improve organizational temperature:
Foster a positive culture: A positive organizational culture is essential for high morale and employee engagement. Companies can foster a positive culture by communicating their values and mission, recognizing employee contributions, and creating opportunities for employees to socialize and bond with one another.
Encourage open communication: Companies should create channels for employees to share their thoughts, ideas and concerns. Open communication helps to build trust and strengthen relationships between employees and leaders.
Provide opportunities for professional development: Employees want to feel like they are growing and developing in their careers. By providing opportunities for employees to learn new skills and take on new challenges, companies can improve employee engagement and satisfaction.
Recognize and reward employee contributions: Companies can boost employee morale by recognizing and rewarding employees for their contributions. This can include bonuses, promotions, or simply public recognition in company meetings.
Address issues promptly: If there are issues within the company, it’s important for leaders to address them promptly. This shows employees that leaders are paying attention and care about their experiences.
Improving organizational temperature can be challenging, but it’s essential for companies that want to thrive in today’s competitive marketplace. By monitoring the temperature and taking steps to improve it, companies can create a culture where employees feel engaged, valued, and inspired to do their best work.
"Organizational temperature is the collective mood of the company, and it has a major impact on employee engagement and productivity. A positive temperature fosters creativity, collaboration, and commitment, while a negative temperature stifles innovation, drives employees away, and makes it hard to attract new talent."
- Laszlo Bock, former SVP of People Operations at Google